This accessibility statement applies to the Rookwood Horsham website, run by Horsham District Council.
Horsham District Council is committed to ensuring digital accessibility for everyone. We are continually improving the user experience of our website and applying the relevant accessibility standards.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader
We have also made the website text as simple as possible to understand.
The Rookwood Horsham website is built using the Squiz Matrix content management system.
Feedback and contact information
If you need information from this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, email firstname.lastname@example.org
We will consider the request and respond within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Digital Communications Team:
- Phone: 01403 215100
- Email: email@example.com
- Postal address: Parkside, Chart Way, Horsham RH12 1RL
We try to respond to feedback within 5 working days.
The World Wide Web Consortium (W3C) has useful tips on contacting organisations about inaccessible websites.
We aim to respond to accessibility feedback within 5 working days, and to propose a solution within 10 working days.
You are entitled to escalate a complaint to the Council’s complaints officer firstname.lastname@example.org, should you be dissatisfied with our response to you.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our office at Parkside has disabled access and an audio induction loop.
We can take calls using the Text Relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Visit our Contact page to find out how to contact us.
Technical information about this website’s accessibility
Horsham District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
What we’re doing to improve accessibility
Horsham District Council continues to assess the accessibility of the Rookwood Horsham website by the following approaches:
- training for staff on how to create accessible pages and documents
- ongoing monitoring of accessibility issues using automated testing Monsido
- procedures have been put in place for when procuring or developing online systems
How we test the website
The Rookwood Horsham website is continually tested using an automated solution Monsido. All pages of the website and PDF documents within the website are tested.
Preparation of this accessibility statement
This statement was prepared in April 2020. It was last reviewed in April 2022.
This website was last tested on 1 April 2022. The test was carried out by the Digital Communications Team at Horsham District Council.
Formal approval of this accessibility statement
This Accessibility Statement is approved by Horsham District Council’s Head of Customer and Digital Services. To view a signed version of this statement please email email@example.com.